Customizable contact creation
HTML Email, SMS templates and text to speech
Smart Engine Engagement tools/Client Contact Intelligence
Detailed engagement reports
Inbound/Outbound voice, SMS and email capabilities
Advanced IVR with DTMF or speech commands
Transitional communication activities
Subscribe and Engage with VOC Members
Compliance/Message Quarantine
Administrative reports portal
Access to Business and user Professional Media pages
Communication and contacts collaborator settings
Embedded communications terminal options
Options for private cloud
